As he slides on his headset, the phone’s light blinks at him. His finger is just about to press the answer button when the Dragon Lady appears at his cubicle, her expression as unforgiving as ever.
…Once William finally reaches the hallway leading to the server room, he sees that there is no door protecting it.
...Once William finally reaches the hallway leading to the server room, he sees that there is no door protecting it. Instead, a giant, human-sized fan is completely blocking the doorway, blowing out 100-degree exhaust. Inside the small, dark, and damp space—which is the size of a one stall public restroom—two portable, rolling air conditioners sit... Continue Reading →
“William Butler, how may I help you?”
“I’m trying to change my background. Can you help me?” the female caller asks. Her rural accent reminded him of a girl he encountered years ago, who delighted in scouring flea markets and antique shops, eagerly filling shelves with old cracked milk bottles.
“In prison, a security guard locks and unlocks all the doors for you. At work, you have to carry around a security card and unlock and open all the doors yourself.”
“In prison, a security guard locks and unlocks all the doors for you. At work, you have to carry around a security card and unlock and open all the doors yourself."
“That’s interesting, sir…” William tried his best to cut in, but with no luck.
As the caller rambled on, William glanced at the small round mirror taped to the upper left corner of his stained beige computer monitor.
Hell Desk! How May I Help You?
Welcome to the Byte Corporation: where the coffee’s stale, the managers are clueless, and the servers are literally on fire. William Butler is just your average, overqualified help desk grunt trying to survive absurd tech calls, OSHA violations, and philosophical rants from ex-cons.

